Sonesta Irvine

I left another hotel that was dirty, smelly, loud & nothing like the pictures, which was the exact same price. The other place threatened me for leaving & is still trying to keep my money, which is super weird & creepy. Sonesta was beautiful, clean, modern, the staff was very friendly, and it was extremely comfortable. We were staying for an extended time so it was really nice to come back each day.

The location is great! lots of yummy food nearby. quiet, safe, comfortable surroundings. Easy to get to. I want to give a special thanks to Andrew who helped me check in late at night in the middle of his night audit. I happen to catch him while staff were alternating breaks, he was holding down the front desk, doing night audit and the phone was ringing. He handled everything quickly and welcoming as if he had 8 arms. Chrissy who was at the front desk in the mornings was so friendly and helpful no matter if I was the only person in the room or the lobby was busy with other guests. As I mention below, Scott helped me get on the elevator when there was a ton of high school kids who’s band was to perform at Disneyland checking in. Late I found out he was the shuttle driver and it wasn’t even his job. Finally Dave also helped me get back in my room when I demagnetized my room key on accident late at night. I still don’t know what his actual roll was but he jumped in the help with out hesitation. also the indoor pool, hot tub and gym are open and clean.

The location was nice and quiet because it’s in an area with lots of tall business buildings/hotels. The room was nice and tidy. The front staff were kind and helpful. The AC unit was nice, very quiet and efficient.

the property was great! renovations didn’t bother me at all and everything seemed very nice and minimalistic. very modern and clean. staff and personnel were quick and my accommodation for an extended checkout was honored.

I like the location. It's right next to the 405 freeway, so there's easy access to restaurants. And it's only about 10 minutes from the beach. Since my husband and I work remotely, there was plenty of room for both of us to set up our workstations within the room. I also love that the room had a bathtub. Most hotels nowadays don't have bathtubs, so that was a huge plus for me.